Terms of Service

OVERVIEW
Welcome, and thank you for choosing Koozo Commerce Pvt. Ltd. (Koozo). This document outlines the terms and conditions governing your use of our website and services. By accessing our website or purchasing from us, you agree to comply with these terms. Please read carefully, and if you have any questions, reach out to us at support@koozo.com.

Summary of Key Points:

  • User Agreement: By using our website, you agree to these terms.
  • Data Security: Your personal information is encrypted during transactions.
  • Product Availability: Products may have limited quantities and return policies.
  • Modifications: We may update these terms, so check back for changes.
  • Refunds & Returns: Refer to our Refund Policy for details.

SECTION 1 - ONLINE STORE TERMS
By using our services, you confirm that you are at least the age of majority in your region or have the necessary consent from a guardian.
You agree to use our services lawfully and avoid any actions that might harm the website or violate applicable laws.
A breach of these terms may result in an immediate suspension of your services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service at our discretion, at any time.
Content you provide (excluding payment details) may be transferred unencrypted across various networks. Payment details are always encrypted.
You agree not to copy, sell, or misuse any part of our services without express written consent.

SECTION 3 - ACCURACY AND UPDATES
We strive to provide accurate and up-to-date information but cannot guarantee its completeness.
Any reliance on the website’s content is at your own risk. We may modify the content at any time without prior notice.

SECTION 4 - SERVICE AND PRICING CHANGES
Prices for our products may change without notice.
We reserve the right to modify or discontinue any service at any time. We will not be liable for any price changes or service suspensions.

SECTION 5 - PRODUCTS AND SERVICES
Some of our products are available exclusively online and may have limited quantities. Returns and exchanges follow our Refund Policy.
We aim to display product colors and images accurately but cannot guarantee that your device will reflect them perfectly.
We may limit sales by region or user and reserve the right to discontinue products at any time.

SECTION 6 - BILLING AND ACCOUNT INFORMATION
We may cancel or limit orders at our discretion, including those placed using the same customer account, credit card, or address. If changes are made, we will notify you via email or phone.
Please ensure that all billing information is accurate and up to date. Review our Refund Policy for further details.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS
We may offer access to third-party tools without monitoring their use.
Your use of these tools is entirely at your own risk, and you should review the terms provided by the third-party provider(s).
We may add new features and tools in the future, which will also be covered by these Terms of Service.

SECTION 8 - USER COMMENTS AND SUBMISSIONS
By submitting comments or creative ideas to us, you grant Koozo the right to edit, publish, and use these materials without restriction.
We reserve the right to remove content that we deem inappropriate, offensive, or in violation of intellectual property rights.

SECTION 9 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

SECTION 10 - ERRORS AND CORRECTIONS
From time to time, there may be typographical errors or inaccuracies on the site. We reserve the right to correct these and update information as needed, including after you’ve placed an order.

SECTION 11 - PROHIBITED USES
You are prohibited from using our site or its content for unlawful purposes, infringing on our rights or those of others, or introducing harmful code. Violations may result in termination of your access to the website.

SECTION 12 - DISCLAIMER AND LIMITATION OF LIABILITY
Our services are provided “as is” without warranties of any kind, either expressed or implied.
Koozo and its affiliates will not be liable for any damages arising from the use of our services.

SECTION 13 - INDEMNIFICATION
You agree to indemnify Koozo against any claims arising from your use of our services or breach of these Terms.

SECTION 14 - GOVERNING LAW
These terms are governed by the laws of India.

SECTION 15 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at support@vivaglamshop.com.